FAQ
Do you travel for photoshoots?
While based in Martinsville, VA we do travel! A travel fee will be included with anything over 20 miles.
Is there a deposit required?
In order to lock in your date/time there is a non-refundable deposit for every session. Deposit dollar amounts vary depending upon session type. Contact me for details.
How long does it take to get our photos?
Session type as well as my current workload may affect turnaround times. Generally a preview will be available 24-48 hours after session provided full payment has been made. Full gallery will be generally available within 2 weeks from the date of the session. Events and weddings may require additional time.
Will my photos be used?
Photos by Daydream Photography own all rights to photos. Limited copyright use is available for customers. All photos captured in public areas and scheduled sessions or events or as stated in contract will be subject to use for promotion purposes of Daydream Photography such as but not limited to: social media, website, flyers, advertisement and graphics. Due to copyright material, please contact me in advance to discuss use of photos and any requests you may have.
If for any reason you do not feel comfortable with your photos being used, please let me know
What if I'm not satisfied with my photos?
We strive to ensure photos meet your expectations. Please notify at the time of your viewing session. If a reshoot needs to be performed: original subjects must be involved in re-shoot and will need to wear the same clothing and be photographed at the same location from the original session. Original album will be discarded. Due to the nature of events, all sales are final for event photography.
How do I get my photos?
All photos become available through a digital online gallery that will allow access to download. I can add them to a flash drive if you chose to provide one during the photo session or I can provide one for additional cost. Photos release will be emailed to you allowing you to print copies.
Do you offer payment plans?
Yes, payments plans can be arranged to provide an easier payment arrangement for you. Full payment will be require prior to or on the day of the photoshoot. Photos will be held until payment of session is made in full.
Do you offer rescheduling?
Rescheduling is available at no additional cost is a 24 hr notice is provided. No notice is needed in the event of weather, sickness or unforseen events. I will attempt to accommodate your new date the best I can but new date may differ depending on schedule availability.
Note:
All sales are final:
Once the service has been completed on the day of your photo session, all sales are final due to the nature of this work. Replacement or refund will only be honored if studio is at fault.
Forms of payments:
Payments can be made with the following: cash, credit card, cash app and apple pay.
Only business checks are allowed:
Please make checks payable to "Daydream Photography"
Payments must clear prior to photos being released.
Still have questions?
Feel free to use the contact button below and I will gladly ask any questions you have!